Microsoft, American-based leading technology and PC manufacturing company.
In the latest job announcement, Microsoft India announces job vacancies for Software Engineer post, with work location in Hyderabad.
Under Microsoft Hyderabad Service Engineer 2020 Jobs, candidates completed Graduation, and have required skills in C/C++ and Windows SDK and others can apply.
The selected candidate will be recruited with a permanent and full-time job.
An Interested and qualified candidate have to apply through online mode.
Be part of a small, agile team working with experienced engineers that behaves more like a start-up than an established team.
Lead efforts to troubleshoot complex issues that span across Windows and the Enterprise Management Stack
Communicate technically complex information with Microsoft’s developer customers via email, telephone, and electronic services.
Working with customers when their site is down requiring calm empathy. Results will be measured via customer surveys.
Provide actionable feedback to the engineering teams by isolating software bugs, surfacing customer pain points, and collecting customer suggestions.
Participate actively in regular technical triage meetings to share knowledge with other engineers to help quickly resolve their customer issues.
This position requires collaboration with customers and Microsoft employees including managers, support engineers, account managers, operations, and product development teams.
Ideate and propose new product innovations to meet the needs of our customers.
Job Summary Details:
Job Designation: Service Engineer.
Job Code Number: 746247.
Education Qualification: B.S. degree in C.S. or E.E. or equivalent experience preferred.
Experience: 2 to 3 Plus Years.
Job Location: Hyderabad.
Apply Mode: Online.
3+ years of deep troubleshooting skills in Windows
2+ years of experience in customer support, product support, IT Admin Support, Consulting, or systems development
KPI driven, proactive and motivated for continuous improvement
Strong troubleshooting skills and experience
Windbg debugging experience
Ability to communicate and collaborate with people
Ability to operate effectively and independently in a dynamic environment
How to apply:
Interested and qualified job applicants have to apply through online mode, by initially registering with Microsoft company career portal and login to apply.